What is a Public Adjuster?

A public adjuster is a licensed insurance professional who represents policyholders, not insurance companies, throughout the claims process. When a loss occurs, the insurance company sends its own adjusters to protect their financial interests. A public adjuster levels the playing field by working solely for you, ensuring that your damages are fully documented, your policy is correctly interpreted, and your settlement reflects the true cost of your loss. By handling the details, negotiations, and complexities of your claim, we remove the burden from your shoulders and give you the confidence of knowing someone is advocating for your best interests, every step of the way.

The Massachusetts Division of Insurance states on their website, “When filing a property claim after a disaster, it is rarely a bad idea to employ a public insurance adjuster.”

Residential Claims

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Your home is more than a building, it’s where your life happens. Damage to your home is an inconvenience that disrupts your sense of security and peace of mind. Whether it’s storm or wind damage, fire and smoke, a burst pipe, roof failure, or even theft or vandalism, the process of filing and negotiating an insurance claim can quickly become overwhelming. Insurance companies often rely on their own experts to minimize payouts, leaving homeowners frustrated and underpaid.

Having a public adjuster on your side changes everything. We work exclusively for you, not the insurance company. From the moment you hire us, we take on the burden of the claim, documenting every detail of your damages, challenging inaccurate reports, and making sure nothing is overlooked. Our knowledge of policy language and claim procedures allows us to anticipate the tactics insurers use, while our persistence ensures you’re not pressured into accepting anything less than you deserve. By managing the process from start to finish, we protect your rights, reduce your stress, and help you recover the full settlement needed to restore your home and move forward with confidence.

Most importantly, we provide peace of mind during a time when emotions run high. Instead of battling the insurer alone, you have an experienced advocate dedicated to protecting your family’s best interests. Our goal is not just to secure a settlement, it’s to restore your home, your comfort, and your quality of life as quickly as possible.

When disaster affects your business, every day of interruption translates into lost revenue and added stress. Commercial property claims are often complex, involving fire and smoke damage, water intrusion, flooding, wind and storm damage, vandalism, theft, and the ripple effects those cause on your business’s interruption. Navigating these issues alone can leave you at a disadvantage against the insurance company’s adjusters and consultants.

As your public adjuster, we interpret the fine details of your policy, gather and present thorough documentation of your damages, and negotiate directly with the insurance company on your behalf. This not only ensures that your claim is fully valued but also frees you to focus on restoring operations rather than being consumed by paperwork, inspections, and endless back-and-forth communication. Our experience in commercial claims means we know where insurers cut corners and how to push back effectively so that you receive a fair and timely settlement that reflects the true cost of your loss.

Beyond the numbers, we act as a trusted partner during one of the most difficult moments your business may face. Our advocacy gives you confidence that your interests, not the insurer’s bottom line, are driving the process. By managing the claim from start to finish, we help safeguard your company’s financial stability and reputation, giving you the resources to recover faster and come back stronger.

Commercial Claims

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Commercial Claims

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When disaster affects your business, every day of interruption translates into lost revenue and added stress. Commercial property claims are often complex, involving fire and smoke damage, water intrusion, flooding, wind and storm damage, vandalism, theft, and the ripple effects those cause on your business’s interruption. Navigating these issues alone can leave you at a disadvantage against the insurance company’s adjusters and consultants.

As your public adjuster, we interpret the fine details of your policy, gather and present thorough documentation of your damages, and negotiate directly with the insurance company on your behalf. This not only ensures that your claim is fully valued but also frees you to focus on restoring operations rather than being consumed by paperwork, inspections, and endless back-and-forth communication. Our experience in commercial claims means we know where insurers cut corners and how to push back effectively so that you receive a fair and timely settlement that reflects the true cost of your loss.

Beyond the numbers, we act as a trusted partner during one of the most difficult moments your business may face. Our advocacy gives you confidence that your interests, not the insurer’s bottom line, are driving the process. By managing the claim from start to finish, we help safeguard your company’s financial stability and reputation, giving you the resources to recover faster and come back stronger.

So, Why Choose Lauzon Claims Group?

At Lauzon Claims Group, we know that the claims process can feel overwhelming and uncertain. That’s why we’ve built a trusted and proven process designed to remove the stress from your shoulders and put control back in your hands. From the moment you bring us on board, we handle every detail with precision, carefully documenting damages, interpreting policy language, and negotiating directly with the insurance company to secure the settlement you deserve.

What truly sets us apart is our unwavering dedication to our clients. We treat every claim as if it were our own, guiding you through each stage with transparency and care. Our high level of communication ensures you’re never left in the dark; we keep you informed, answer your questions, and give you peace of mind knowing that an experienced advocate is always working on your behalf.

Choosing Lauzon Claims Group means choosing more than just a public adjuster, it means having a committed partner who values your trust, stands by your side, and delivers results through a process that has been proven time and again.